Quality Inn Payson

“Michelle at the front desk was very helpful and kind after an 8 hour drive! The lobby was so cute and comforting and the breakfast restaurant was SO colorful! The rooms were spacious but I believe could use a little more TLC. There was a sticky mess on my side table that I had to clean and the tv remote didn't work. I otherwise had a great stay! We even had a sliding glassdoor out to some greenery! The location is great, we were able to walk around to shops nearby!”

“For the year 2026, the pool is not available. The front desk has a page explaining to all users that this information has been provided on all 1st- and 3rd-party booking sites. However, one flaw is that Google Maps shows a pool on the map. But there is no actual "Pool is out of order" in any of these booking sites. So the logic here is that "If there is no mention of any pool, then don't expect a pool." So those who won't fully read or research, expecting a pool, may arrive with a surprise. 1 star from 'Rooms' for that. Another thing is that the volume of the TVs is very low, but turning them on is loud enough to wake up the dead. All the staff, from the front desk to the comp breakfast, are your typical sweet-looking older gals, but have a harsh love/hate relationship. You either love it or hate it; I love it. As long as you follow the hotel rules, they'll be sweet as pie. But if you don't, they will have a stern talk to you. Location-wise, there is a gas station right next door for a quick pick-me-up, and Walmart just down the road. Not sure if I saw it, but I did not see an elevator for the 2nd floor. I may be wrong. The only other thing is that along the back of the hotel, there are private homes and one of them has these loud barking dogs that bark at anything that moves along the hotel, so expect that.”

“Older property but the rooms are very large ans we're clean. Its a motel with each room having its own entrance. The entrance and patio doors on the first level make it very pet friendly. The rear of the rooms look out to a grassy pet area. Pet waste needed to be cleaned up, but that is more on poor owners vs the motel. There were waste cans and bags. The outside steps to the 2nd level are a bit wonky, so if you have mobility issues, request a main level room. Overall it was a nice comfortable stay. Breakfast was good. No concerns about safety or security. Motel is also very close to a good Mexican restaurant across the highway. Would stay here again.”

“We booked this room on Friday, March 13, 2026. We were in need of a downstairs room due to my Husband knees and the front desk gal Shanda found an accessible downstairs room to accommodate us at the last minute. She was very kind And understanding. These rooms are Spacious and clean. We have been staying in Payson, Arizona for the past 20 years going in and out of town and this was our first time staying on this side of town. Hot Continental breakfast is served in Cute little café on the other side of the hotel. We will be staying here again.”